Cassia Bintan Hotel Lagoi, Lagoi - Reviews, Rooms Options & Prices 2025

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Key details

About the Resort

Jalan Teluk Berembang, Lagoi, Indonesia

Cassia Bintan is a beachfront serviced apartment resort seamlessly integrated within the picturesque Laguna Bintan Integrated Resort. Nestled along the stunning shores of the South China Sea, the resort offers modern accommodations complemented by lush tropical landscapes. Known for its unique loft-style living spaces and a focus on family-friendly amenities, this resort is an ideal getaway for couples, families, and friends seeking relaxation and adventure in a tropical paradise.

Location

Situated near Bandar Bentan Telani Ferry Terminal, Cassia Bintan ensures easy access for travelers, including several fast ferries connecting to Singapore. The resort is only a 60 km drive from Tanjung Pinang, Bintan's capital, placing it conveniently close to local attractions. Nearby destinations include stunning beaches and ecological adventures in lush rainforests.

Rooms

The resort features an array of one- and two-bedroom apartments designed for comfort and convenience. Each apartment boasts kitchen facilities, a living area, and options for garden or ocean views. Unique loft-style accommodations with additional mezzanine spaces provide extra living areas perfect for relaxation or family gatherings.

Eat & Drink

Cassia Bintan offers a variety of dining options, including Vista Café and the beachfront Xana Beach Club. Guests can savor casual international cuisine or indulge in signature dishes like Mookata Thai steamboat. Breakfast, lunch, and dinner are served throughout the day, providing diverse culinary experiences to suit every palate.

Leisure & Business

The resort features numerous leisure facilities, including a Marine Centre offering water sports like snorkeling and kayaking. Guests can also pamper themselves with award-winning spa treatments designed to enhance relaxation. With a tennis court and the Ranger Kids Club, the resort caters to a wide range of interests and age groups.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

One-Bedroom Suite

Max:

2 persons

42 m²

Bed options:

2 Single beds

Coffee machine

Balcony

room details

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One-Bedroom Loft

Max:

2 persons

52 m²

Bed options:

1 King Size Bed

Coffee machine

Fireplace

room details

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One-Bedroom Queen Suite

Max:

2 persons

42 m²

Bed options:

1 King Size Bed

Coffee machine

Fireplace

room details

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Getting around

Explore available ways to reach your dream destination

City Center

Lagoi 2.7 mi

Airports

Kijang (TNJ) 35.2 mi

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Free Wi-Fi

Free Wi-Fi in public areas

Free parking

Baggage storage

24-hour services

24-hour reception

24-hour security

General

No smoking on site
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Baggage storage
Private beach
Elevator
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Wind surfing
Snorkeling
Canoeing
Cycling
Golf course
Table tennis
Yoga class
Aerobics
Fishing

Guest Parking

Electric kettle
Cookware/ Kitchen utensils

Services

Free shuttle service
Room service
Car rental
Laundry
Tours/Ticket assistance
Stores/Commercial services
Welcome drink
Happy hour

Dining

Restaurant

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Cribs
Babysitting/Child services
Children's buffet
Kids club

Spa & Leisure

Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Night club
Sun terrace
BBQ facilities
Spa & wellness center
Back massage
Head massage
Full body massage
Foot massage
Pool with view

Room features

Air conditioning
Sitting area
Patio
Dining table
Ironing facilities

Self-catering

Electric kettle
Cookware/ Kitchen utensils

Media

Flat-screen TV
AM/FM alarm clock

Location

Jalan Teluk Berembang, Lagoi, Indonesia

Map view

Jalan Teluk Berembang, Lagoi, Indonesia

City landmarks

Senggarang

Banyan Tree Temple

3300 ft

Golf Course

Laguna Bintan Golf Club

3300 ft

Beach

3300 ft

Beach

Lagoi Beach

2.1 mi

Pantai Kampung Baru

1.3 mi

Unnamed Road

Nirwana Mini Zoo

1.7 mi

Sebong Lagoi

Max's Dive Centre Nirwana Gardens

1.8 mi

Parks

Lagoi Bay Lantern Park

2.2 mi

Treasure Bay

2.1 mi

Jl. Raja Haji Teluk Sebong

Bandar Bentan Telani

2.3 mi

Pasar Oleh Oleh

2.6 mi

Harbor

Bintan Mangrove Pier

2.7 mi

Bintan mangroves

2.8 mi

Nearby

Senggarang

Banyan Tree Temple

1700 ft

Restaurants

XANA Beach Club

1100 ft

Jl. Teluk Berembang

Reviews and Ratings

Feedback from previous guests about their experience

74%

liked the resort and would come back again

Spacious and clean rooms

Great location with private beach

Service improvement needed

Dining options limited

7.4/10

Very good

Rooms

8.0

Location

8.7

Service

7.3

Dining

5.1

Brian

United Kingdom, December 2024

6.8/10

Overall, my stay had its highs and lows. The hotel is quite clean and comfortable, making it a nice place to relax. I really appreciated the friendly staff, who went out of their way to help me. However, the dining experience fell short, especially the buffet, which didn’t have enough variety and was poorly stocked. Also, the pool was nice, but I felt the location was a bit further from the beach than I expected.

Rooms

7.0

The rooms were clean and comfortable, but they were also far from the beach and reception. I did notice some cobwebs and ants, which wasn’t ideal.

Service

9.0

I found the service to be amazing; the staff were very welcoming and helpful. They were so kind that they offered to change my third-day stay on the day itself.

Location

7.0

The location was fine; it allowed access to three properties, and it was peaceful, not very crowded. However, it wasn’t as close to the beach as I had hoped.

Dining

5.0

The dining experience was disappointing as we couldn’t find any plates and the food was empty when we arrived at the buffet at 8am. It could have had more variety.

Facilities

7.0

The pool area was nice, but there wasn't much else in terms of facilities that stood out.

John

United States of America, November 2024

7.2/10

I had a pleasant stay overall, enjoying the comfortable and clean rooms along with the friendly staff. The location is fantastic for families, but I encountered some trouble with service speed and dining variety. While the amenities are nice, certain features could use improvements to enhance the experience.

Rooms

8.0

The rooms were clean and comfortable, equipped with a good kitchen and working showers. However, they weren't entirely under shelter, and the fencing trees obstructed our view.

Service

6.0

Service was a bit slow, but the staff tried their best to be helpful and well-intentioned. Despite this, the processing felt very delayed at times.

Location

9.0

The location is amazing, perfect for families with kids. It's situated in an area surrounded by resorts, so everything is conveniently close by.

Dining

5.0

Dining could definitely be improved. I found the breakfast options to be lacking in variety and some items were not fresh.

Facilities

7.0

Facilities were decent but not exceptional. There were some amenities, yet the comfort could be enhanced.

Sophia

United Kingdom, November 2024

7.2/10

I had a pleasant stay at this hotel, enjoying the great location right by the beach and the friendly atmosphere. The lobby had a nice vibe, and the service was attentive, especially with the complimentary shuttle from the ferry terminal. However, I did find the dining options a bit lacking in variety and taste, which was a downside. The view from my room was not ideal, as it faced the parking lot rather than the beautiful garden or sea.

Rooms

7.0

The room was clean, but it faced the parking lot, which was a bit of a letdown as I couldn’t see the garden or the sea.

Service

8.0

The service was attentive, and I appreciated the complimentary shuttle from the ferry terminal without needing a reservation.

Location

9.0

The location is fantastic, with direct access to the beach and beautiful white sands.

Dining

5.0

The dining could use some improvement, as there wasn’t much variety and the taste didn’t stand out.

Facilities

7.0

The facilities were decent, but nothing particularly special stood out to me during my stay.

Drew

United States of America, November 2024

7.8/10

I had a wonderful stay at this hotel, which boasts a clean and comfortable atmosphere with friendly staff. The location is perfect as it’s just a stone's throw from the beach. However, the dining experience fell short due to a lack of variety and disorganization during breakfast. The facilities were good, but a couple of issues kept it from being perfect.

Rooms

9.0

The rooms were spacious, comfortable, and very clean.

Service

8.0

The staff was exceptionally friendly and helpful. They even provided a complimentary shuttle service from the ferry terminal, which was a great touch.

Location

10.0

The location was fantastic, directly connected to the beach and close to various affiliate properties, offering great accessibility to different areas.

Dining

5.0

The breakfast was a bit disorganized, and there weren’t enough options to choose from, which was disappointing.

Facilities

7.0

The facilities were decent, but there could be improvements, especially regarding dining setup.

Ellen

United States of America, October 2024

7.0/10

The hotel has a great location with a peaceful private beach that’s not crowded. The rooms are spacious and clean, providing a comfortable stay. However, the service could use some improvement as my check-in was delayed and staff didn't provide enough information about the area. Overall, it's a decent place for the price but with room for improvement.

Rooms

8.0

The rooms were spacious and very clean, equipped with all the facilities for a comfortable stay.

Service

6.0

The staff seemed friendly, but I found them lacking in providing proper information regarding the opening hours of facilities. My room wasn’t ready by check-in time, which was a bit of a letdown.

Location

9.0

The location is excellent, right next to a beautiful private beach with soft white sand and warm waters. It’s peaceful and not very crowded, which I really enjoyed.

Dining

5.0

The dining options were below par, as several items weren’t fresh. It felt a little disappointing given the overall experience.

Facilities

7.0

Facilities could have been better as the information provided was lacking, but overall everything was functional.

Spacious and clean rooms

Service improvement needed

Keith

United States of America, October 2024

8.0/10

I had a wonderful stay overall at this hotel, which is conveniently located right on the beach with stunning views. The rooms are clean and well designed, providing a comfortable atmosphere for relaxation. While the service was hit or miss, with some staff being unhelpful, the amenities like the complimentary shuttle were a great perk. Dining could use improvement, particularly in organization, but the variety offered was decent. Overall, it’s a solid choice for a beach getaway, though there's room for enhancement in service and dining.

Rooms

8.0

The rooms are spacious, well-designed, and very clean, making for a comfortable stay.

Service

6.0

Service was inconsistent; some staff members were friendly while others seemed reluctant, which detracted from the experience a bit.

Location

10.0

The hotel is in a fantastic location, literally connected to the beach and surrounded by beautiful scenery.

Dining

7.0

The dining experience was a bit disorganized at times, but there was a good variety of food options available for all tastes.

Facilities

9.0

Facilities like the pool and beach access were great, enhancing the overall relaxation experience.

Dana

United States of America, September 2024

7.6/10

My stay at this hotel was quite pleasant overall. The staff were exceptionally friendly and provided great service, making me feel welcome from the moment I arrived. The location is perfect for beach lovers, and my apartment was spacious and well-equipped. However, the dining options, especially for breakfast, could use some improvement, as there weren't many fresh choices. Also, the Wi-Fi situation was a bit disappointing as it wasn't included in the price.

Rooms

8.0

I enjoyed my stay in a spacious apartment that was equipped with a well-functioning kitchen, separate from the toilet, living room, and bedroom. It felt like a home away from home. However, the fencing trees around the area felt a bit too high, making it less private.

Service

9.0

The service was outstanding. The staff were all friendly and courteous, and the complimentary shuttle from the ferry terminal was a nice touch—super convenient and didn’t require any prior reservation.

Location

9.0

The location is simply fantastic, being right in the resort area of Bintan and literally connecting to the beach. However, I did notice the seating was limited in some parts, causing a bit of a wait during peak times.

Dining

5.0

Dining could definitely be improved; while there were some decent options, many items and juices weren’t fresh. I found the spread was okay but would have loved more variety, like some local dishes or bacon for breakfast.

Facilities

7.0

The hotel offered nice facilities, including a well-maintained pool area that was enjoyable to relax in. However, some amenities could use an upgrade to enhance the overall experience.

Emily

United Kingdom, September 2024

7.8/10

I had a wonderful stay at this hotel! The rooms were super clean, spacious, and comfortable, with a well-equipped kitchen. The staff at the front desk were friendly and made our check-in smooth, plus they provided a complimentary ride to our apartment. However, the dining options could use a bit more variety, and the food wasn't the best. Overall, I found great value for the price, especially with its prime beachfront location.

Rooms

9.0

The rooms were very clean, spacious, and comfortable, with a well-equipped kitchen featuring various pots, utensils, and even a steamboat pot for cooking.

Service

7.0

The service was very helpful, especially having a complimentary shuttle to the hotel from the ferry terminal without needing to reserve it. However, the check-in area was quite crowded.

Location

10.0

The hotel is in a fantastic location, right by the beach with beautiful white sand and warm blue waters. It's near popular spots like Angsana and Banyan Tree.

Dining

5.0

The dining spread was decent but it would be nice to have more variety, especially with more local dishes or options like bacon.

Facilities

8.0

The facilities were good and well-maintained, making the overall experience enjoyable.

Ronald

United Kingdom, August 2024

7.4/10

I had a lovely stay at this hotel, which offered pristine and nicely decorated rooms along with a great shuttle service to the ferry terminal. The location was convenient, not too far from the Jetty, allowing for relaxing evenings at nearby restaurants. However, the service felt a bit slow at times, and the dining options were somewhat limited. Overall, it was a good experience, but there’s room for improvement in service and dining variety.

Rooms

9.0

The rooms were pristine and brightly lit, nicely decorated with a cozy touch. I had a queen size bed and a small wardrobe, which made my stay comfortable.

Service

7.0

The staff was helpful and friendly, making me feel welcome. Although they were a bit overwhelmed and slow at times, they did their best to assist.

Location

8.0

The location was really good, not too far from the Jetty and a nice place to relax. There were a few restaurants nearby for dinner.

Dining

5.0

The dining options were decent, but I found them to be quite limited. There wasn't much variety to choose from, which was a bit disappointing.

Facilities

7.0

The hotel's facilities were satisfactory, with a free shuttle service available. However, they could enhance certain areas for better guest experience.

Isabella

United Kingdom, July 2024

6.2/10

The hotel has some great perks, like clean and spacious rooms and friendly staff that made my stay enjoyable. However, I did encounter some issues, such as a lack of running water for several hours and overpriced amenities. The location is nice with access to a private beach, but it feels a bit remote, which may not suit everyone. Overall, it's a decent place but could use improvement in several areas.

Rooms

7.0

The rooms were very clean and equipped with useful cooking utensils, but the tall trees outside obstructed our view of the garden and sea.

Service

7.0

The staff were friendly and helpful, especially with the shuttle service to the ferry terminal, though pricing felt a bit high for everything.

Location

6.0

The hotel is quite remote but offers a private beach, which helps keep it less crowded. However, seating can get limited at times.

Dining

5.0

The dining options were just okay; I wouldn't recommend any specific meal as they need improvement.